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June 07, 2006

Chapstick stains

Somehow G has managed to wash Chapstick in his pocket three times. Once the pants go into the dryer, it melts in small bits, leaving little oily stains all over the whole load. Pretty much every favorite piece of clothing he has is stained somewhere. Now we have signs on the washer and drying saying CHECK POCKETS for CHAPSTICK, which our landlord found confusing at first. He was like, 'I don't even use chapstick!'

Actually, now that I think about it, it's not actually Chapstick, but Blistex lip balm. I think they are made by the same people, anyway.

It's hard to find info online for removing the stains, so I wrote the company. Hopefully they'll eventually post instructions on their own website. If you need to know how to do it, click to the jump.

From: Wyeth_ConsumerInfo@wyeth.com
Subject: Re: ChapStick Classics
Date: Wed, 07 Jun 2006 08:29:05 -0400

Dear Valued Customer,

Thank you for contacting us regarding Chap StickĀ® Lip Balm. We are sorry to hear about your unfortunate staining incident with this product. Listed below are some suggestions regarding stain removal. A local commercial dry cleaner may be able to offer you additional suggestions based on the fabric type of the garments. Before using any of the following suggestions, we recommend testing the fabric in a small, inconspicuous area.

We have found that Chap Stick stains can usually be removed by washing the individual spots using a standard degreasing agent such as waterless hand cleaner, toluene (found at hardware stores), or lighter fluid. When doing this, place a paper towel or an absorbent material underneath to absorb the stain and prevent it from bleeding to the other side of the garment. After doing this, spray with Wisk and rub or dab the stain continuously for five minutes and then rinse with hot water. Repeat if necessary. Unfortunately, standard laundry detergents may not have the degreasing power to completely remove the stain.

Another alternative would be to use white blotting paper and press with a warm iron, changing the paper as needed. Pour hot water through the stain, allow to dry and then flush with Afta or Carbona Cleaning Fluid. These items should be available at your local grocery or retail stores. We hope these suggestions will be useful to you.

Wyeth Consumer Healthcare is firmly committed to the manufacture and sale of only the finest quality products and is grateful that you took the time to email us with your question. Should you have additional questions, please call 1-800-322-3129. Our offices are open weekdays, 9:00 a.m. to 5:00 p.m. EST.

Sincerely,

Nancy
Wyeth Product Quality

Posted by sedda at June 7, 2006 10:45 AM